Terms of Service
Last updated: February 18, 2026
1. Acceptance of Terms
Welcome to Lifto ("Company," "we," "us," or "our"). By accessing or using our website at liftohq.com, our web application, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Services.
We reserve the right to update these Terms at any time. Continued use of the Services after changes constitutes acceptance of the revised Terms.
2. Description of Services
Lifto is an all-in-one SaaS platform built for service professionals. Our Services include, but are not limited to:
- AI-powered professional website generation and hosting on custom subdomains
- Website editor with drag-and-drop sections, themes, and live preview
- Social Media Command Center — create, schedule, and publish posts to Facebook, Instagram, Google Business Profile, and more
- Google Business Profile optimization tools
- Lead management and CRM features
- QR code generation for business links
- AI-generated content including website copy, social media captions, and project descriptions
- Team management and workspace collaboration
- Analytics dashboards
3. Account Registration
To use certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain the security of your password and account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
You must be at least 18 years old to create an account. We reserve the right to suspend or terminate accounts that violate these Terms.
4. Subscriptions & Payments
Certain features of Lifto require a paid subscription. Payment terms include:
- All payments are processed securely through Stripe
- Subscription fees are billed in advance on a monthly or annual basis, depending on the plan selected
- You authorize us to charge your payment method on a recurring basis until you cancel
- All fees are non-refundable unless otherwise stated or required by applicable law
- We reserve the right to change pricing with at least 30 days' notice before your next billing cycle
- If payment fails, we may suspend access to paid features until the balance is resolved
5. Free Trials & Promotions
We may offer free trials or promotional pricing from time to time. Free trials automatically convert to a paid subscription at the end of the trial period unless you cancel before the trial expires. You are responsible for canceling before the trial ends to avoid charges.
6. User Content & Intellectual Property
6.1 Your Content
You retain ownership of all content you upload, create, or submit through the Services ("User Content"), including business information, images, logos, project galleries, and social media posts. By using the Services, you grant Lifto a non-exclusive, worldwide, royalty-free license to host, display, and distribute your User Content solely for the purpose of providing the Services to you.
6.2 AI-Generated Content
Content generated by our AI tools (website copy, social captions, project descriptions) is provided for your use. You are responsible for reviewing and editing AI-generated content before publishing. We do not guarantee the accuracy, completeness, or appropriateness of AI-generated content.
6.3 Our Intellectual Property
All Lifto branding, software, design, code, trademarks, and proprietary technology remain the exclusive property of Lifto, Inc. You may not copy, modify, distribute, or reverse-engineer any part of the Services without our prior written consent.
7. Acceptable Use
You agree not to use the Services to:
- Violate any applicable laws, regulations, or third-party rights
- Upload or distribute malicious software, spam, or harmful content
- Impersonate another person or entity
- Interfere with or disrupt the operation of the Services
- Attempt to gain unauthorized access to any part of the Services or related systems
- Use the Services for any illegal, fraudulent, or deceptive purpose
- Scrape, crawl, or harvest data from the platform without authorization
- Post false, misleading, or deceptive business information
Violation of these rules may result in immediate suspension or termination of your account.
8. Social Media Integrations
The Services allow you to connect third-party social media accounts (Facebook, Instagram, Google Business Profile, LinkedIn, etc.) through our Social Media Command Center. By connecting these accounts:
- You authorize Lifto to publish content on your behalf only when you explicitly initiate a publish or schedule action
- You are responsible for the content published to your connected accounts
- You agree to comply with each platform's terms of service and community guidelines
- You may disconnect any social account at any time from your Settings
- We are not responsible for any actions taken by third-party platforms regarding your content or accounts
9. Website Hosting & Subdomains
Lifto provides website hosting on subdomains (e.g., yourbusiness.liftohq.com) and supports custom domain connections. You agree that:
- Subdomain availability is on a first-come, first-served basis
- We reserve the right to reclaim subdomains that violate these Terms or are inactive for extended periods
- Website content must comply with our Acceptable Use policy (Section 7)
- We may display a small "Powered by Lifto" badge on free-tier websites
- Website availability is subject to reasonable uptime goals but is not guaranteed to be uninterrupted
10. Cancellation & Termination
10.1 By You
You may cancel your subscription at any time from your account settings. Upon cancellation, you will retain access to paid features until the end of your current billing period. After that, your account will revert to the free tier (if available) or become inactive.
10.2 By Us
We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that we believe violates these Terms, is harmful to other users, or is otherwise detrimental to the Services.
10.3 Effect of Termination
Upon termination, your right to use the Services ceases immediately. We may delete your data within 30 days of account termination unless retention is required by law. You may request an export of your data before termination by contacting us.
11. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
AI-generated content, analytics data, and optimization recommendations are provided for informational purposes and should not be relied upon as professional advice.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIFTO, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
13. Indemnification
You agree to indemnify, defend, and hold harmless Lifto, Inc. and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Services
- Your violation of these Terms
- Your User Content
- Content published through connected social media accounts
- Your violation of any third-party rights
14. Dispute Resolution
Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Austin, Texas, USA. You agree to waive any right to a jury trial or to participate in a class action.
For claims under $10,000, either party may choose to resolve the dispute through small claims court in the appropriate jurisdiction.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Lifto regarding your use of the Services and supersede all prior agreements, understandings, and communications.
18. Contact Us
If you have any questions about these Terms, please contact us:
- Lifto, Inc.
- Newport Beach, CA, USA
- Email: support@liftohq.com
- Website: https://www.liftohq.com